Shipping and Delivery Information

How much is the delivery charge?

KalaaPlanet (KP) is not charging any thing for shipping, Avail free delivery for orders of total amount of Rs. 300/- or more. Else, an amount of Rs. 75/- is charged as delivery charges.

 

What is the Order Processing time?

The orders are dispatched within 24 hours of placing the order..

What is the estimated delivery time?

Next day delivery for almost all the products in bangalore. For the delivery areas that are serviced by reputed courier companies, the estimated delivery time of customer orders could be 3-5 working days. For other areas, the orders will be sent by Registered Post through the Indian Postal Service which may take 7-10 days depending upon the location. Working days exclude public holidays and Sundays.


Are there any hidden costs such as taxes, etc?

There are no hidden costs or additional taxes other than the price mentioned on the website. All taxes are included in the price listed on the website. Apart from the product price, an amount of Rs. 75/- is charged towards delivery charges for an order amount less than Rs. 300/-.
 

Does KalaaPlanet (KP) deliver internationally?

No, currently we do not deliver outside India. You are welcome to purchase from our website from anywhere in the world, but the delivery address has to be in India.
 

Do you ship backorders?

No, we do not ship backorders. We aim to stock all the products listed on the website. If the item of your purchase is not in stock, we will inform you in 2 working days and fully refund your money for the item unavailable.
 

Will everything be shipped together?

No, the items ordered by you may or may not be shipped together depending on the products and its availability.
 

Can I ship different items in my order to different shipping addresses?

No, items ordered in a single order will be collectively shipped to a single address.


Can I change my shipping address after placing my order?

We dispatch your order within 48 hours of the order placed and order will be delivered in 3-5 days (exclusing weekends). You can contact us on our customer care for changing the shipping address. We will change the shipping address if the product has not been dispatched else we will not be able to change the address.